How Does the Price Match Guarantee Apply to Sales Tax?
SkyBlue.com matches the pre-tax price. We do not take sales tax into consideration for price match purposes. We will not override sales tax to match a competitor’s price. SkyBlue.com may run tests of the Price Match Guarantee and may amend these terms at any time.
How Does the Price Match Guarantee Apply to Coupons?
SkyBlue.com does not match competitors' coupons. Also, customers can either use a coupon or price match to a lower price, but not both. SkyBlue.com does not allow a coupon to be used on a product that has a price match.
Does SkyBlue.com Price Match Offers with Financing?
No, SkyBlue.com does not match competitors' financing offers.
Does SkyBlue.com Price Match "Free Gift with Purchase" Offers?
No. SkyBlue.com does not price match free gift with purchase orders. This includes free gift card with purchase offers.
What if the Competitor Does Not Have the Item in Stock or Has Limited Quantities of the Product?
Sometimes a qualifying competitor will advertise a product in ads and on its website as having limited quantities in stock. If the item is out of stock or the competitor has advertised as limited quantities of an item, it is not eligible for price matching.
How Does Your Price Match Policy Cover an Item Scheduled For Delivery From SkyBlue.com?
If the price of an item drops at SkyBlue.com at any time before its scheduled delivery date, we will refund 100% of the difference, including tax. To receive the lower price, you must email or use online chat to contact us. We will verify the circumstances and refund the money to your original payment method.
Does SkyBlue.com Match the Price if it Results in a Price Being Below SkyBlue.com's Cost on a Product?
Yes. So long as the price match requested is on an identical immediately available product and all other price match criteria are met. But we do reserve the right to deny a request where the price of the item is below the cost to our company.
How do I Show "Proof" of Price?
The best way to show proof of price is to submit the website address and link of the designated major online retailer. We may call the competitor's retail store or check the website address of the designated major online retailer to verify the lower price and availability of the item.
How do I Request a Price Match from SkyBlue.com?
When making a purchase, or during the return and exchange period, price match requests from SkyBlue.com are handled online. Submit your name, email and the price match URL and our Customer Service team will approve the Price Match or explain why it can’t be approved based on our policy. If you have further questions you can submit an email to our Customer Service team.
Shipping/delivery charges will not be included in the price comparison. A price match request after a purchase from SkyBlue.com can be requested either by the person to whom the product was shipped, or by the person who was billed for the purchase.
Can I do a Price Comparison?
Yes, you can by following the steps below:
1. First, find the products you want to compare. You can add these products to the price comparison one of two ways:
a.) When you see the product you want to add, hover over the image and click on this image: Doing this adds that particular item to your price comparison list. Find the next item you want to compare and click on the same button after hovering over the image to add it to your price comparison as well. You can have up to four items in your price comparison list at once.
b.) The second way to add an item to your price comparison list is to first click on the product, which will take you to the product page. Once the product page opens up, look to the right of the image and click on this image:
This is the same image you click to add the product to the price comparison list when you hover over the image. You can have up to four items in your price comparison list at once.
2. Once you add the items you want to your price comparison list, you can get to it by clicking on the product comparison icon at the top right corner. On the Compare products page you will see a list of the comparison of products and their detailed description.
How to Search for a Product
If you want to search by keyword for a product, follow the steps below: At the very top of the page, there will be a blue bar that says 'Search' with a magnifier glass to the left of it. Click on the word 'Search' and type what you want to search for and then hit enter. Your results should load very quickly.
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